YHA Consulting Inc. Website Terms and Conditions

 

Effective Date: August 1st, 2024

Welcome to the website of YHA Consulting Inc. ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website (www.yahconsulting.com) and the services we provide. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. Use of Website

  • You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

  • You agree not to upload, post, email, transmit, or otherwise make available any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable.

2. Intellectual Property

  • All content on our website, including text, graphics, logos, images, audio clips, and software, is the property of YHA Consulting Inc. or its content suppliers and is protected by international copyright laws.

  • You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without prior written consent from YHA Consulting Inc.

3. User Accounts

  • You may be required to create an account to access certain features of our website. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

  • You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.

4. Payments and Refunds

  • All payments for courses and services are processed securely. You agree to pay all fees and charges associated with your purchases.

  • Our refund policy is available here. By making a purchase, you acknowledge that you have read and agree to the refund policy.

5. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by YHA Consulting Inc. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that YHA Consulting Inc. is not responsible or liable for any damage or loss caused or alleged to be caused by or in connection with the use of any third-party websites or services.

6. Software Integrations

Our website integrates with various third-party software services, including but not limited to:

  • Community Box (public directory)

  • Typeform

  • Notion

  • SEOSpace

  • Stripe

By using our website, you agree to the terms and conditions and privacy policies of these third-party services.

7. Limitation of Liability

To the fullest extent permitted by law, YHA Consulting Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your use of or inability to use the website; (ii) any unauthorized access to or use of our servers and/or any personal information stored therein; (iii) any interruption or cessation of transmission to or from our website; (iv) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; or (v) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website, whether based on warranty, contract, tort (including negligence), or any other legal theory, and whether or not YHA Consulting Inc. was advised of the possibility of such damages.

8. Indemnification

You agree to defend, indemnify, and hold harmless YHA Consulting Inc., its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising.

Privacy Policy

 

Effective Date: August 1st, 2024

YHA Consulting Inc. ("we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.yhaconsulting.com, use our services, or engage with us in other ways. This policy also includes information about the third-party integrations used on our website.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you register on the website, subscribe to our newsletter, or contact us. This information may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Job title

  • Payment information

  • Any other information you choose to provide

2. How We Use Your Information

We may use the information we collect in the following ways:

  • To provide, operate, and maintain our website and services

  • To improve, personalize, and expand our website and services

  • To communicate with you, including responding to your inquiries and sending updates

  • To process transactions and manage your account

  • To send you marketing and promotional materials

  • To comply with legal obligations and protect our rights

3. Sharing Your Information

We may share your information with:

  • Service providers who perform services on our behalf

  • Business partners with whom we collaborate

  • Third parties in connection with a business transaction, such as a merger or sale

  • Legal authorities if required by law or to protect our rights

  • Potential employers, such as healthcare providers and rehabilitation agencies, who may reach out to you based on information provided in the course enrollment form

 4. Third-Party Integrations

Our website uses various third-party integrations to enhance user experience and functionality. These integrations may collect and share information as described below:

  • Community Box: This tool is used to display a public directory of course participants. Information provided in the course enrollment form may be listed in the directory. You can review the Community Box Privacy Policy (https://www.communitybox.co/privacy-policy) for more details on how they handle your information.

  • Typeform: We use Typeform to collect feedback, survey responses, and course enrolment forms. Typeform may collect and store personal information you provide through their forms. Please review the Typeform Privacy Policy (https://www.typeform.com/help/privacy-policy/) for details on their data practices.

  • Notion: Notion is used for organizing and managing our internal data and project information. While Notion helps us keep our operations efficient, it may also have access to certain data. You can read more about how Notion handles data in their Privacy Policy (https://www.notion.so/Privacy-Policy).

  • SEOSpace: SEOSpace assists with optimizing our website for search engines. It may collect and analyze data related to website performance and visitor behavior. For more information, consult the SEOSpace Privacy Policy (https://www.seospace.co/privacy-policy).

  • Stripe: We use Stripe to process payments securely. Stripe collects and processes payment information according to their [Privacy Policy] (https://stripe.com/privacy).

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that no security measures are perfect or impenetrable.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to object to processing

  • The right to data portability

To exercise any of these rights, please contact us at info@yhaconsulting.com.

 8. Children's Privacy

Our services are not directed to individuals under the age of 16. However, we understand that our services may be used by children under 16 with parental or guardian consent. We do not knowingly collect personal information from children under 16 without such consent. If we become aware that we have collected personal information from a child under age 16 without parental or guardian consent, we will take steps to delete such information promptly. If you believe we might have any information from or about a child under 16, please contact us immediately.

9. Compliance with PIPEDA

YHA Consulting Inc. is committed to complying with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada. We strive to ensure that all personal information is handled in accordance with these laws to protect your privacy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@yhaconsulting.com

  • By visiting this page on our website: www.yhaconsulting.com/contact-us

  • By mail: 146 Thirtieth Street, Suite 100 Etobicoke, Ontario M8W 3C4

12. Jurisdiction

This policy is governed by the laws of Ontario, Canada.

YHA Consulting Inc. Online Course Refund Policy

 

Effective Date: August 1st, 2024

At YHA Consulting Inc., we strive to provide high-quality educational experiences for all our learners. Below is our refund policy for online courses to ensure a fair and transparent process.

1. Final Sale Policy

Once a course has been purchased, the sale is final, and no refunds will be issued.

2. Conditional Refunds

Refunds may be granted under specific conditions, such as:

  • Technical issues that prevent access to the course content.

  • Misrepresentation of the course content.

  • Other extenuating circumstances as determined on a case-by-case basis.

3. Requesting a Refund

To request a refund under the conditional refund policy, please contact us at info@yhaconsulting.com with your purchase details and the reason for your refund request. We aim to respond to all refund requests within 10 business days.

4. Processing Refunds

Approved refunds will be processed within 10 business days and will be issued to the original method of payment.

5. Exceptions

No refunds will be provided for courses purchased as part of a bundle after any course in the bundle has been accessed.

6. Amendments

YHA Consulting Inc. reserves the right to amend this refund policy at any time. Any changes will be posted on our website and will apply to purchases made after the date of the change.

Contact Us

If you have any questions about this refund policy, please contact us at info@yhaconsulting.com.

By purchasing our courses, you acknowledge that you have read and agree to this refund policy. Thank you for choosing YHA Consulting Inc. for your professional development needs.

Jurisdiction

This policy is governed by the laws of Ontario, Canada.